Received a faulty Speed-Sew tube? Don’t worry! Follow our simple steps to help us help you, and keep your repairs and DIYs projects going 🙌✂️

If there’s glue dried up inside, the tube is damaged during shipping, or the crimp wasn’t sealed correctly, we’re here to help! This video will guide you on how to contact customer service, the importance of providing your crimp number, and what details to include in your email.

For Amazon Returns:
Go to “Orders.” Find your order with Speed-Sew and click “Return or replace items.” Select “Item defective or doesn’t work”

For Walmart Returns:
Go to “Account.” “Purchase history.” Find your order with Speed-Sew and click “Return.” Select “Item is defective or doesn’t work.”

For Speed-Sew.com Orders, and other returns, contact [email protected]

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If you have any questions, check out our FAQ’s Page or email us at hello@[email protected]